Previous incidents

At 20:21 BST, we began receiving alerts from our monitoring services indicating that system response times were significantly slower than normal.

By 20:30 BST, the system became unresponsive, impacting key services including Widget Booking, payment processing (workers), and the Dashboard.

We identified the root cause as a DDoS (Distributed Denial-of-Service) attack—a type of cyberattack aimed at overwhelming systems to make them unresponsive.

To mitigate the issue, we immediately took coun...

We are able to run back the customer pages where they can book.!

Our system is currently facing an major outage due to DDoS that generate connections and make the system unresponsive.

We are working to mitigate the issue.